Welcome to Eclipse.
These Terms and Conditions govern your access to and use of the Eclipse website, products, services, and communication channels. By visiting our website or placing an order, you agree to these terms.
Online Store Use
You agree to use the Eclipse website only for lawful purposes.
You must not attempt to disrupt the website, gain unauthorised access, submit fraudulent orders, misuse promotional offers, or interfere with other customers’ use of our services.
Product Information
Eclipse makes reasonable efforts to present product descriptions, materials, measurements, colours, and photographs accurately.
However:
- Colours may appear slightly different depending on lighting and screen settings
- Product measurements may have reasonable production variations
- Fabric appearance and texture may vary slightly between batches
- Product availability may change without notice
Customers should review product descriptions, care instructions, and size guides before purchasing.
Orders and Acceptance
Submitting an order does not guarantee acceptance.
An order is considered accepted once it has been confirmed and processed by Eclipse.
We reserve the right to cancel, refuse, or limit an order in cases including:
- Product unavailability
- Incorrect pricing or product information
- Payment failure
- Suspected fraud
- Incomplete customer details
- Repeated refusal of confirmed deliveries
- Events outside our reasonable control
If payment has already been received for a cancelled order, an eligible refund will be arranged.
Prices and Payments
All prices are displayed in Pakistani Rupees, unless stated otherwise.
Eclipse may change prices, promotions, shipping charges, or product availability without prior notice. Price changes will not affect orders that have already been accepted.
Customers are responsible for providing accurate billing and payment information.
Promotions and Discount Codes
Promotional offers may be subject to separate conditions, expiry dates, minimum purchase requirements, product exclusions, or usage limits.
Discount codes cannot be exchanged for cash and may not be combined unless specifically stated.
Eclipse may cancel or refuse the use of a promotional offer where misuse or an error is identified.
Shipping, Returns, and Exchanges
All purchases are subject to the Eclipse Shipping Policy and Return, Exchange & Refund Policy.
Customers are responsible for reviewing these policies before completing an order.
Product Care
Customers must follow the care instructions provided with each garment or displayed on the product page.
Eclipse is not responsible for damage caused by incorrect washing, drying, ironing, alteration, storage, or misuse.
Intellectual Property
All content associated with Eclipse, including its brand name, logo, product designs, photographs, text, graphics, website layout, and marketing material, belongs to Eclipse or its authorised licensors.
This content may not be copied, reproduced, modified, distributed, or commercially used without written permission.
Customer Content and Reviews
When submitting a product review, photograph, testimonial, or other content, you confirm that the content is accurate, lawful, and does not violate another person’s rights.
You grant Eclipse permission to display and use submitted reviews or content for store, customer-service, and marketing purposes, unless otherwise agreed.
Third-Party Services
Eclipse may use or link to third-party platforms, payment services, couriers, or websites.
We are not responsible for interruptions, errors, content, or policies controlled by those third parties.
Limitation of Liability
To the extent permitted by applicable law, Eclipse will not be responsible for indirect, incidental, or consequential losses resulting from website use, delivery delays, third-party services, or improper use of our products.
Nothing in these terms is intended to remove any customer right that cannot legally be excluded.
Force Majeure
Eclipse will not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, transport disruptions, strikes, government restrictions, internet failures, security situations, or courier delays.
Governing Law
These Terms and Conditions are governed by the applicable laws of Pakistan.
Any dispute should first be raised with Eclipse so that both parties may attempt to resolve the matter fairly and efficiently.
Changes to These Terms
Eclipse may update these Terms and Conditions when required. Updated terms will become effective once published on the website.